Refund policy

Eligible for Refund

To be eligible for a refund, the damage must be clearly visible and result from the product being damaged during shipment.

This includes:

• Broken or leaking cans

• Significant warping of the can that compromises the seal

• Damaged packaging that clearly indicates the product is no longer sealed

How to Request a Refund:

1. Contact us within 7 days of receiving your order. You can reach us by email at returns@drinkfrolic.ca with the following information:
   
   Order number
   Description of the damage
   Photo evidence of the damaged product(s)
   
   

2. Our team will review your request and contact you within 2-3 business days.

If your request is approved:

• We will issue a full refund for the damaged item(s) to your original payment method.

Important Notes

• We cannot accept returns or offer refunds for opened or undamaged cans.

• All refund requests must be submitted within 7 days of receiving your order.

• We reserve the right to deny refund requests if the information provided is insufficient or the damage appears to be caused by improper handling.

For any questions regarding our return policy, please don't hesitate to contact us at returns@drinkfrolic.ca.